JG Pharmacy collects information to provide better services to all our users. The types of information we collect include: • Personal Information: Name, email address, phone number, delivery address • Health Information: Prescription details, medical history (with consent) • Payment Information: Secure payment details through encrypted channels • Camera & Photo Library: Photos of your prescription that you choose to capture or upload for order fulfillment • Device & Usage Data: Device identifiers, app interactions, and diagnostic/crash data • Push Notification Data: A device token used to send you order and service notifications We collect this information when you register, place orders, upload a prescription, use our services, or communicate with us.

We use the information we collect for the following purposes: • To process and deliver your orders • To provide personalized healthcare recommendations • To communicate with you about orders, services, and promotions • To improve our services and develop new features • To ensure the security and safety of our platform • To comply with legal obligations and healthcare regulations We never sell your personal information to third parties.

We implement robust security measures to protect your data: • Encryption of sensitive data during transmission and storage • Regular security audits and vulnerability assessments • Access controls and authentication mechanisms • Secure payment processing compliant with PCI DSS • Regular staff training on data protection We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.

You have the following rights regarding your personal data: • Access and review your personal information • Correct inaccurate or incomplete data • Request deletion of your personal data • Object to processing of your data • Data portability to transfer your data • Withdraw consent at any time To exercise these rights, please contact JG Pharmacy's Data Protection Officer at privacy@jghealthcare.com.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. • Order information: 7 years for legal and tax purposes • Medical records: As required by healthcare regulations • User accounts: Until account deletion is requested • Marketing data: Until consent is withdrawn After the retention period, we securely delete or anonymize your data.

We may share your information with: • Healthcare providers and pharmacists for order fulfillment • Delivery partners for order delivery • Payment processors for transaction processing • Regulatory authorities when required by law • Service providers who assist our operations All third parties are contractually obligated to protect your data and use it only for the services they provide.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through: • Email notifications • In-app notifications • Updates on our website The "Last Updated" date at the bottom of this policy indicates when it was last revised. We encourage you to review this policy periodically.